From C-level executives to front-line supervisors, the research is clear: emotional competencies are more important than training, IQ, and technical experience in determining who succeeds and who fails at work. Into this exciting business arena, the revised and expanded edition of Working Relationships takes its rightful place as a classic toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ), with new contributions that include two chapters focused exclusively on the power of EQ to influence success regardless of job type, level of education, or scope of responsibility.

Readers may never think of learning, training, or teaching the same way again! Building on the pioneering fundamentals of effective adult learning and many of the core principles of today’s popular action learning methodology, Action Reflection Learning delivers a next-generation approach that will transform the way adult learning takes place. Through dozens of stories of real people, making real changes in the way adult learners learn, the authors demonstrate how to apply these methods and techniques to design and implement more effective learning interventions in any number of settings—from leadership development workshops to one-on-one coaching.

Noted by Fast Company magazine as a “recruiting expert” with “headhunting guru wisdom,” McCool takes readers inside the secret world of executive recruiters: the most influential and elite group of management consultants operating in business today. The first book in 22+ years to take an investigative journalist’s eye to the growing influence executive recruiters have on the world’s corporations, Deciding Who Leads reveals how and why executive recruiters are truly at the center of the simmering public scrutiny on corporate scandals, outrageous executive hiring and “golden parachute” deals, globalization, outsourcing, and overall business
performance.